General

Is there training available?

Absolutely! We run free, online training sessions weekly, covering Heatpunk, Heatpunk Pro, Shrunk Punk and Lead Generation. You can book onto our training sessions here.

If you have any questions, you can also contact us at help@heatpunk.co.uk.

Can I pay Heatpunk to design a project for me?

No, this is not a service we offer at Heatpunk, but if you’re struggling to use the software, you can always come to one or more of our free training sessions or email us at help@heatpunk.co.uk! 

Are Midsummer trade discounts reflected within Heatpunk?

Heatpunk and Midsummer accounts can be linked for accurate pricing.

When logged into your Heatpunk account, head to the My Account > Preferences > Connect to Midsummer. Here you can link your accounts by entering the email and password associated with your Midsummer account.

Unless a trade link is established, Heatpunk displays retail pricing as standard. For more information on this topic, see our guide on Connecting to Midsummer.

How can I share projects with others?

Sharing projects is available with a Heatpunk Pro license. To share a project, go to the project and select the share icon. 

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I have an idea for a future update

Great! We're always keen to hear from our users. Heatpunk has been developed by heat experts for heat pump installers. Updates go live on a regular basis, so get in touch via help@heatpunk.co.uk and share your feature requests. Keep an eye on the Heatpunk news feed for details regarding the latest releases or check out our periodic mailmerges.