Pro and Enterprise Can I upgrade to Pro? How much is the upgraded version? Heatpunk Pro is available at £35/month/user and you can upgrade or cancel at any time. For more information on the features of Pro see Are there different versions of Heatpunk? . An enterprise license is available, as a bespoke purpose built software solution, pricing differs depending on the complexity of the development work required. Following a one-to-one consultation, the team will supply a detailed quotation outlining project scope, development cost, license fee and completion time frame. For more information on Enterprise see What are some example Enterprise features? . We always aim to be as transparent and fair with our pricing structure. The development cost will be agreed upon before work commences and can be paid upfront or with regular instalments. The ongoing license fee covers corporate multi-user access with company wide training and support. Plus ongoing maintenance to ensure an up to date, safe and secure user experience. Are there different versions of Heatpunk? Yes there are a few options with Heatpunk. These are Standard, Pro and Enterprise.  Standard - Free to use Generates heat load calculations, compliant with MCS heat pump design standards (MIS 3005-D) Room by room heat loss Sizing of heat pump and DHW storage (cylinder) Sizing of radiators at different flow temps MCS sound & performance assessments built in Generate quotes and reports Only has Midsummer products (heat pumps and DHW storage) Heatpunk Pro - £35/month/user Pre-install Survey (can upload site photos) Can add in components (only Pro users can add in non-Midsummer heat pumps and hot water storage) Customisation and branding project reports Automated DNO applications Access to Shrunk Punk Team collaboration: sharing of projects, custom components and material sets Automatic pricing for financial task (save your pricing logic) E-signing Import floor plans Enterprise Fully bespoke stand alone site Has it's own URL and your branding Control over users Populate your own documentation with the data produced Additional forms and projects sharing Control over components CRM and API integrations I need specific features tailored to the needs of my business Following a consultation process, our Enterprise solution allows custom versions of Heatpunk to be developed. Unique features, widgets and tweaks tailored to your exact requirements. Peace of mind guaranteed. For more information on this topic, see What are some example Enterprise features? or get in touch ( help@heatpunk.co.uk ). What are some example Enterprise features? White-labelled software with custom branding Bespoke handover reports Customer-focused design tool for your own website Streamlined customer-facing retail design mode CRM and QMS support Custom automated forms and PDFs Digital customer confirmation with e-signature support Unique features designed to your exact specification API integration with existing company systems How much is an Enterprise license? As a bespoke purpose-built software solution, pricing differs depending on the complexity of the development work required. Following a one-to-one consultation, the team will supply a detailed quotation outlining project scope, development cost, license fee and completion time frame. We always aim to be transparent and fair with our pricing structure. The development cost will be agreed upon before work commences and can be paid upfront or with regular instalments. The ongoing license fee covers corporate multi-user access with company-wide training and support. Plus ongoing maintenance to ensure an up-to-date, safe and secure user experience. What happens to all my cloud stored documents if I cancel my Pro Subscription? As per data retention regulations, we will hold your documents according to our data retention policy but they will become unavailable to you. If you wish to keep a record of any documents please do download them and store them as they are generated. Is there an app for the surveys task? The survey task can be completed from any device with a mobile connection, including mobile phones and tablets. Unfortunately, there is no app available for this at the moment. My bank is not showing up when trying to upgrade to Pro, what should I do? If you can't find your bank when you enter it's name, try just typing a few letters of the bank name and wait a moment to see what results come up. Sometimes the name of the bank will be slightly different to what you expect it to be. If you still can't find your bank please get into contact with us at  help@heatpunk.co.uk  and we’ll get this sorted for you. To see a list of all the banks that GoCardless (our payment partner) supports  click here .  Can I get a free trial of Pro? If you are interested in a free trial please get in touch at  help@heatpunk.co.uk . Please do also  book one of our demo webinars to see what Pro can do for you! How do I cancel my Pro subscription? You can cancel your subscription at any point by logging into Heatpunk and navigating to  Pro Account Settings  > General  then scrolling to the bottom of the page to view your  subscription settings . Only owners and admins of the Pro team can manage the subscription. If you cancel your subscription it will will remain active until the end of your current subscription period. Please note, we do not offer refunds on Pro subscriptions.