Pro: Company Details and Subscription Settings

This guide applies to the  pro versions of Heatpunk 

 You can manage your company details and subscription settings by navigating to Pro Account Settings > General .  

 

 Company details 

 You can set default information that will be used across all your team’s user accounts. This includes company name, number, accreditation, logo, address, and postcode. 

 The details you set here will be used where relevant throughout Heatpunk tasks, forms, and reports. 

 Billing information  

 Here you enter the details we should use for billing your subscription. If you have a separate accounts department, you may wish to use their email address here. 

 We send out invoices by email every month after your subscription payment has been taken. 

 ​ Please reach out to our support team if you would like to change your billing details. 

 

 Subscription status 

 At the bottom of this section you will see  your subscription status with your next billing date listed.  

 Cancelling your subscription  

 In the bottom right, you'll see the option to Cancel Subscription . This will cancel your subscription and your team’s accounts will switch back to standard on the date your subscription would have renewed. 

 

 ​ Still Need Help? / Want to know more? 

 

 

 Related FAQs:  Check out our  Pro and Enterprise FAQs  for answers to common questions 

 Further guides : Take a look at our  Pro help guides 

 Live training:   Book onto a live demo session to see this feature in action 

 

 Contact Support:  If you've got further questions, get in touch with our support team at  help@heatpunk.co.uk  (UK) or  help@heatpunk.ie  (IE).  If you are experiencing a bug, to help us look into your issue faster, please include the email address of your account, the name of the project and screenshots of any unexpected behaviour.