Pro: Videos and guides


Emailing

You can access the email management section via the project overview. Here you can keep track of emails that have been sent. 

image.png

Editing and sending an email

image.png

Using the Quotation email as an example, when you click on the Quotation email option it will open a modal like the one shown above. The the customer’s email address will automatically be filled (if it has been added to the project). Your email will populate in the ‘Cc’ field.

The quotation will be automatically attached to the email if it was saved to the file management section. You can add other attachments and then click Send when you are ready to send.

Adding additional attachments

You can add additional files to the email by clicking Add attachments. Please note you will only be able to upload files you previously uploaded/saved to the file management section or component management section. 

Important: Please note that if you send the quote to the customer via this method, it will be sent as a PDF attachment. Follow the instructions here to send documents for e-signing.

E-signing

The e-signing functionality makes it quick and easy to get important documents signed by your team or customer.  

Send a document for e-signing by email

Navigate to the report you want to send for signing via the Reports drop-down in the main site navigation. Click the send for signing button outlined in red in the screenshot above. This will open the send for signing modal. You can edit the email as you’d like and then click Send. The recipient will receive the email which will include a link for them to review and sign the document. 

image.png

Signing a document

When viewing a document that requires e-signing, the customer (or your team members) can click the signature field and then enter their name, the date, and their signature. They must tick the box to indicate they agree to the contents of the document. 

image.png

After the document is signed after being sent via email, the recipient will receive an email with the signed document attached and you will receive an email confirming that the recipient has signed the document.

View a signed document

To view the signed version of the document, navigate to the document via the reports drop-down in the main navigation. The signed version of the document can be loaded by selecting the version you want to view.

image.png

Create and manage your own components

In this guide, we will detail how to upload custom components on Heatpunk. 

For most components you will need to add, there is a set of technical information that needs to be entered so that Heatpunk can conduct necessary performance calculations. This information is available from the manufacturer’s technical datasheet for that specific product. 

If you require assistance reading technical information from a datasheet, please contact the manufacturer directly. This is not something we can provide significant support with since these will not be products Midsummer sells.

NOTE: Custom components are located in a separate database to standard Heatpunk. As a Pro customer, you and your team are responsible for uploading and maintaining your own components.

Manage components

You can access the Component Menu from the Heatpunk home page or from the navigation bar at the top of the site.

Select from the menu on the left which component you would like to add from the available options.

Below, you'll find full instructions on how to add/manage each type of component.

Heat pumps

Creating manufacturer 

When adding any custom heat pump in Heatpunk you first need to add a custom manufacturer category which allows you to organise your custom components. The components added will be categorised by their manufacturer when it comes to select them in a project.


Inputting information from datasheet 

After inputting the name for the manufacturer, re-open your custom manufacturer and you will see additional options to add a heat pump. 

You will then need to input the technical information found in the datasheet for the heat pump.

Below is a list of each value required to add a custom heat pump alongside some details for each.


Technical info

Details

Nominal output

  • Units: kW

Sound power level

  • Units: dB

  • This should be measured in accordance with EN12102

ENA system reference

Power factor

  • This will autopolulate as 1. You should edit as necessary

The panel will auto-save once all the required fields are completed. It will not save before this.

You should also add SCOPs and Output Powers. Without this information Heatpunk can not perform the required calculations. 

SCOPs:

You should input the MCS SCOP at a range of flow temperatures (usually 35-55℃). This information can be found on the MCS Product Directory.

You should add each SCOP at a given temperature individually. Once you have added one, the input box will appear to add the next. A completed example is shown below.

Output Powers:

You should add the output power (kW) at a range of outside design temperatures (ODTs) and flow temperatures. You should be able to get this information from the manufacturer. 

The more information the better but you should aim for at least -10℃ to 2℃ ODT and 35 to 55℃ flow temperature. A minimum of three data points is needed on each axis of the graph. You can add and remove rows and columns as necessary using the buttons below the table.

Outputs including the defrost cyle are prefered. 

A completed example is shown below, however, please note not every manufacturer is able to provide the level of data shown here.

 

Additional details 

You can add a number of additonal details as necessary:

Once you have added a heat pump successfully - you’ll be able to select it in the list of heat pumps when creating a new project. 

Hot water storage

Creating manufacturer 

When adding any custom hot water storage unit in Heatpunk you first need to add a custom manufacturer category which allows you to organise your custom components. You should specify the type of storage unit you are adding from the drop-down menu. If you would like to add additional storage units that are of a different type, then you must create a new manufacturer category.

image.png

image.png


Inputting information from datasheet 

After inputting the name for the manufacturer and type of storage unit, re-open your custom manufacturer and you will see additional options to add hot water storage. 

You will then need to input the technical information found in the datasheet for the storage unit.

image.png

Below is a list of each value required to add a custom storage unit alongside some details for each.

Technical info

Details

Nominal output

  • Units: L

Weight (empty)

  • Units: kg

Weight (full)

  • Units: kg

Height

  • Units: mm

Width

  • Units: mm
  • Enter diameter if cylindrical.

Length

  • Units: mm
  • Enter diameter if cylindrical.

Standing heat loss

  • Units: kWh/24h

 You should also add the following technical data, if available: 

Additional details 

You can add a number of additional details as necessary:

Once you have added a hot water storage unit successfully - you’ll be able to select it in the list of storage units when creating a new project. 

Importing floor plans

A step by step guide to the importing plans feature in Heatpunk. 

This feature is only accessible with a Heatpunk Pro subscription.

  1. Click 'New Project' to launch a project as standard, setting the customer details, build date (affects ventilation rates used) address for the property.
    image.png

  2. Choose your material palette: select from your own user or team palettes, Heatpunk defaults or start from fresh with the blank project palette to set the construction type (u-values) for all the building elements. 

    image.png


  3. Set default ceiling height and the floor name

    image.png


  4. Once at the start, on the building stage in the plans task, click on the 'Plan' Icon on the left hand side of the page:

    image.png


  5. Choose a PDF file to upload: 

    image.png


  6. Use the purple reference length bar to set the scale: drag the reference length bar over to the plans scale or an object of known length. Set the size to match and then click on the dimension to enter the relevant value. Ex: below the scale represents 5m, I've set the purple ref length bar against it and set it's dimensions to 5m.   

    image.png

  7. Start adding in the rooms: you can drag on your rooms as you normally would in Heatpunk, but now you can overlay them onto the background plans. Once you've aligned the walls will automatically scale to be the correct size. image.png
  8. Continue adding rooms to build up your floor plans. Clicking to the side of rooms, or on walls will turn off the transparency and allow you to see the rooms as normal to select wall type, room type, etc. Clicking a holding for 2 sec on the room will turn it back to the transparent mode so you can see the plans behind again. 

    image.png


  9. Once you've done your ground level, you can add in a level above. When you add a new level,  click the 'Plan' button to import the relevant PDF.
  10. Once your plan is uploaded you will need to align this with the rooms below. To do this, double click on the plans to select them, once selected you can move them. As you move the plans they will become transparent allowing you to see the outline of the rooms below. This should allow you to line up the plans correctly. 
  11. Then it is just a case of checking your scale is still correct (if the two PDF's have the same scale it should already be correct), and then continuing to create your plans. 
  12. Once you've finished, you can set wall types, room types, add windows, doors and existing rads before proceeding to the heat pump task.