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43 total results found

How much is an Enterprise license?

FAQs Pro and Enterprise

As a bespoke purpose-built software solution, pricing differs depending on the complexity of the development work required. Following a one-to-one consultation, the team will supply a detailed quotation outlining project scope, development cost, license fee ...

What are some example Enterprise features?

FAQs Pro and Enterprise

White-labelled software with custom branding Bespoke handover reports Customer-focused design tool for your own website Streamlined customer-facing retail design mode CRM and QMS support Custom automated forms and PDFs Digital customer confirmation wit...

Are Midsummer trade discounts reflected within Heatpunk?

FAQs General

Heatpunk and Midsummer accounts can be linked for accurate pricing. When logged into your Heatpunk account, head to the My Account > Preferences > Connect to Midsummer. Here you can link your accounts by entering the email and password associated with your Mi...

I need specific features tailored to the needs of my business

FAQs Pro and Enterprise

Following a consultation process, our Enterprise solution allows custom versions of Heatpunk to be developed. Unique features, widgets and tweaks tailored to your exact requirements. Peace of mind guaranteed. For more information on this topic, see What are...

I have an idea for a future update

FAQs General

Great! We're always keen to hear from our users. Heatpunk has been developed by heat experts for heat pump installers. Updates go live on a regular basis, so get in touch via help@heatpunk.co.uk and share your feature requests. Keep an eye on the Heatpunk news...

Choosing a Palette

Plans task

On creating a Heatpunk project you will be asked to choose a palette. This will contain all the materials you will use in your project. You can always add materials later. We recommend choosing a palette rather than starting with a blank project.  Please se...

Creating Rooms

Plans task

Rooms can be dragged and dropped in from the menu of the left.  When editting a room you can:  Click the square corner handles to show dimensions of the associated walls. You can then click on the values to manually change these.  Click on the pink corn...

Floors and Ceilings

Plans task

You can add different floors and move between them using the expanded view in the bottom right.  You can change the ceiling height on the whole floor by clicking on the three dots to the right of the relevant floor, and selecting edit. You can also change t...

Connecting to Midsummer

Getting started

Connecting your Heatpunk account to your Midsummer Wholesale account will allow Heatpunk to set its prices to your wholesale price level. This means you do not have to make changes to your goods prices in the financial task except for custom components.  To c...

Overview

Getting started

Brought to you by the Midsummer development team, Heatpunk represents our vision of accessible heat loss calculations for all. As a standalone web-based tool, Heatpunk offers a complete design package for both commercial and personal use. Offering industry-lea...

Managing Your Material Library

Plans task

Materials are used in all your Heatpunk projects. They define the properties of walls, windows, door, floors, ceilings and radiators. You can access your Material Library from the Heatpunk home page.   Palettes Materials in Heatpunk are stored in palettes....

Heat Pump Load

Heat pump task and system performance Heat pump task

In the Heat Pump task you can see the results of the heat loss calculation as well as information on the heat pump you have chosen. You can alter the flow temperature and see the impact of this on SCOP and output power. This is also given for each heat emitter...

Design Options

Heat pump task and system performance Heat pump task

You can add multiple design options to your project allowing you to review a range of solutions. Use the drop down in the top right to choose which option you wish to produce a report for. With this tool you can easily produce several proposals for your custom...

Are cascaded heat pumps available in Heatpunk?

FAQs Heat pump task

Unfortunately, cascaded systems are not currently available in Heatpunk. 

Can I pay Heatpunk to design a project for me?

FAQs General

No, this is not a service we offer at Heatpunk, but if you’re struggling to use the software, you can always come to one or more of our free training sessions or email us at help@heatpunk.co.uk! 

How do I change the ceiling height of a room?

FAQs Plans task

To change the ceiling height across the whole floor, click the three dots next to the relevant floor in the exploded view, bottom right. Select edit and change the value of the ceiling height as necessary.      To adjust the height of just one room, select ...

What do I do if only a section of the wall is a parting wall?

FAQs Plans task

If only a section of the wall is a parting wall, for instance, if there is a garage behind half the wall but not the other half, you can split the wall using the blue handles. Simply drag and drop the blue handle to the point where the wall needs to be split....

How do I add hot water storage?

FAQs Heat pump task

How water storage can be added within the Heat Pump task. Simply scroll to the Hot Water Storage section and click the pencil icon. Here you can choose from either Heatpunk's recommendations or our full list of heat pumps. The recommendations given, are bas...

Do I need to model unheated spaces?

FAQs Plans task

In general, you do not need to model unheated spaces. All rooms included will be added to the total heat loss calculation and therefore the heat pump will be sized against this. Therefore, including unheated spaces could lead to oversizing the heat pump. Its t...

Editing Room Properties

Plans task

Once you have created a floor plan you can change the properties of each room by clicking on it.  Use this tool to change the height of the ceiling. Note, this is for the selected room only. See our guide on Floors and Ceilings for how to edit the ceiling...