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I have an idea for a future update

FAQs General

Great! We're always keen to hear from our users. Heatpunk has been developed by heat experts for heat pump installers. Updates go live on a regular basis, so get in touch via help@heatpunk.co.uk and share your feature requests. Keep an eye on the Heatpunk news...

Choosing a Palette

Videos and guides Plans task

On creating a Heatpunk project you will be asked to choose a palette. This will contain all the materials you will use in your project. You can always add materials later. We recommend choosing a palette rather than starting with a blank project.  Please se...

Creating Rooms

Videos and guides Plans task

Rooms can be dragged and dropped in from the menu of the left.  When editting a room you can:  Click the square corner handles to show dimensions of the associated walls. You can then click on the values to manually change these.  Click on the pink corn...

Floors and Ceilings

Videos and guides Plans task

You can add different floors and move between them using the exploded view in the bottom right.  You can change the ceiling height on the whole floor by clicking on the three dots to the right of the relevant floor, and selecting edit. You can also change t...

Connecting to Midsummer

Videos and guides General

Connecting your Heatpunk account to your Midsummer Wholesale account will allow Heatpunk to set its prices to your wholesale price level. This means you do not have to make changes to your goods prices in the financial task except for custom components.  To c...

Overview

Videos and guides General

Brought to you by the Midsummer development team, Heatpunk represents our vision of accessible heat loss calculations for all. As a standalone web-based tool, Heatpunk offers a complete design package for both commercial and personal use. Offering industry-lea...

Managing Your Material Library

Videos and guides General

Materials are used in all your Heatpunk projects. They define the properties of walls, windows, door, floors, ceilings and radiators. You can access your Material Library from the Heatpunk home page.   Palettes Materials in Heatpunk are stored in palettes....

Who is Heatpunk suitable for?

FAQs General

Everyone! Heatpunk has been designed with simplicity in mind. No technical knowledge required. Simply let Heatpunk guide you through the design process step by step.

Are there different versions of Heatpunk?

FAQs General

Yes there are a few options with Heatpunk. These are Standard, Pro and Enterprise.  Standard - Free to use Generates heat load calculations, compliant with MCS heat pump design standards (MIS 3005-D) Room by room heat loss Sizing of heat pump and DHW sto...

Heat Pump Load

Videos and guides Heat pump task

In the Heat Pump task you can see the results of the heat loss calculation as well as information on the heat pump you have chosen. You can alter the flow temperature and see the impact of this on SCOP and output power. This is also given for each heat emitter...

Design Options

Videos and guides Heat pump task

You can add multiple design options to your project allowing you to review a range of solutions. Use the drop down in the top right to choose which option you wish to produce a report for. With this tool you can easily produce several proposals for your custom...

Importing floor plans

Pro: Videos and guides

A step by step guide to the importing plans feature in Heatpunk.  This feature is only accessible with a Heatpunk Pro subscription. Click 'New Project' to launch a project as standard, setting the customer details, build date (affects ventilation rates u...

Q-Bot in Heatpunk

Specifying Q-Bot with Heatpunk

A lot of Britain's housing stock is cold and draughty, and we often hear the claim that 'a heat pump wouldn't be suitable for my house'. That's largely nonsense - heat pumps will still work fine in old draughty houses as long as they are big enough and there a...

Are cascaded heat pumps available in Heatpunk?

FAQs Heat pump task

Unfortunately, cascaded systems are not currently available in Heatpunk. 

Can I pay Heatpunk to design a project for me?

FAQs General

No, this is not a service we offer at Heatpunk, but if you’re struggling to use the software, you can always come to one or more of our free training sessions!

How do the blue handles function?

FAQs Plans task

The blue handles allow you to split edges to add more corners. Simply drag and drop the blue handle to add a corner. If you just want to split a wall into different sections without adding a new corner, you can drag and drop the blue handle in line with the ex...

How do I change the ceiling height of a room?

FAQs Plans task

To change the ceiling height across the whole floor, click the three dots next to the relevant floor in the exploded view, bottom right. Select edit and change the value of the ceiling height as necessary.      To adjust the height of just one room, select ...

How do I change the dimensions of doors, windows and radiators?

FAQs Plans task

Doors, windows and radiators are represented by coloured bars. You can click and drag the red handles at either end of doors, windows, and radiators to change their width. Alternatively, you can select the relevant door, window or radiator, and then click the ...

How do I delete a room?

FAQs Plans task

First click on the room you wish to delete, the click the dust bin icon. A popup will appear asking you if you are sure, click ok to delete the room. 

Can I change the name of a room?

FAQs Plans task

Yes, simply click on the relevant room and click the pencil icon. Here you can enter the new room name, for example Master Bedroom.