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In the Heat Pump task you can see the results of the heat loss calculation as well as information on the heat pump you have chosen. You can alter the flow temperature and see the impact of this on SCOP and output power. This is also given for each heat emitter...

You can add multiple design options to your project allowing you to review a range of solutions. Use the drop down in the top right to choose which option you wish to produce a report for. With this tool you can easily produce several proposals for your custom...

Unfortunately, cascaded systems are not currently available in Heatpunk. 

No, this is not a service we offer at Heatpunk, but if you’re struggling to use the software, you can always come to one or more of our free training sessions!

The blue handles allow you to split edges to add more corners. Simply drag and drop the blue handle to add a corner. If you just want to split a wall into different sections without adding a new corner, you can drag and drop the blue handle in line with the ex...

To change the ceiling height across the whole floor, click the three dots next to the relevant floor in the exploded view, bottom right. Select edit and change the value of the ceiling height as necessary.      To adjust the height of just one room, select ...

Doors, windows and radiators are represented by coloured bars. You can click and drag the red handles at either end of doors, windows, and radiators to change their width. Alternatively, you can select the relevant door, window or radiator, and then click the ...

First click on the room you wish to delete, the click the dust bin icon. A popup will appear asking you if you are sure, click ok to delete the room. 

Yes, simply click on the relevant room and click the pencil icon. Here you can enter the new room name, for example Master Bedroom.

The nature of the calculations carried out by Heatpunk mean that you do not need to account for stairs. The landing and hallway can be considered separately and therefore should be added as separate rooms on separate floors. 

If only a section of the wall is a parting wall, for instance, if there is a garage behind half the wall but not the other half, you can split the wall using the blue handles. Simply drag and drop the blue handle to the point where the wall needs to be split. ...

How water storage can be added within the Heat Pump task. Simply scroll to the Hot Water Storage section and click the pencil icon. Here you can choose from either Heatpump's recommendations our our full list of heat pumps. The recommendations given, are based...

In general, you do not need to model unheated spaces. All rooms included will be added to the total heat loss calculation and therefore the heat pump will be sized against this. Therefore, including unheated spaces could lead to oversizing the heat pump. Its t...

Once you have created a floor plan you can change the properties of each room by clicking on it.  Use this tool to change the height of the ceiling. Note, this is for the selected room only. See our guide on Floors and Ceilings for how to edit the ceiling...

To add windows, doors and radiators, drag and drop the relevant icon from the left hand menu.  Click on walls, windows, doors and radiators to change their material. The materials shown will be those chosen in your palette. The default defined in your palet...

You can review the results of your sound check. If you need to edit the inputs, click on pen in the top right. 

Please see the video below to learn how to add vaulted ceilings and dormers.