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How do I change my email address?
Navigate to My Account in the top right and My details. Under Email type in your new email add...
Why does my total heat loss not equal the sum total of the room heat loss?
If you are using one of the BS EN 12831-1:2017 methods, the ventilation losses for a building are...
New in May 2026
Updates Heatpunk UK has been updated to enact various MCS changes to operating temperature a...
Who is Midsummer?
Heatpunk is brought to you by Midsummer's in-house development team. Midsummer is one the UK’s ...
Floor Plan Update - April 2026
We are excited to announce a major update to Heatpunk. This update changes the way you manage f...
Introduction to the Plans Task
In the Plans task, you create your initial floor plan - the surveyed plan - and then create desig...
Emitters
Emitters are added to a project in the Plan task. Here you can model existing emitters and any ne...
Sources
Adding a heat pump Heat pumps are added to a design within the Plan task. While on a design ...
Surveyed Plan and Design Options
When you first create a project, you will create a plan of the property as surveyed. This is call...
Creating a Floor Plan
This guide covers an update coming to Heatpunk UK April 27th 2026. Read more about it here. View ...
Choosing a Material Palette
When you create a project, you will be prompted to select a material palette. This palette determ...
Managing Your Material Palettes and Library
For each Heatpunk project you will need to use a material palette. This palette defines the u-val...
Custom Materials
When creating or editing a material palette in Heatpunk, you have the option to create custom mat...
Where can I find the solar and battery details in Easy PV?
If you're modelling solar and batteries in the Consumption task and also modelling the project in...
Ventilation Calculations in Heatpunk
This guide primarily applies to the UK version of Heatpunk. For the IE version, S.R.50-2021 (UK...
Editing and Creating Tariffs
Creating a new tariff 1. Set the name of tariff This name will appear in the quote wording. ...
Consumption Task
The Consumption Task gives you a complete picture of how a customer’s energy use and running cost...
Pro: Company Details and Subscription Settings
This guide applies to the pro versions of Heatpunk You can manage your company details and subsc...
Getting Started with Heatpunk Pro
Our pro tier unlocks team collaboration and access to features that can save you time and impress...
How do I cancel my Pro subscription?
You can cancel your subscription at any point by logging into Heatpunk and navigating to Pro Acco...