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Pro: Company details and subscription settings
This guide applies to the pro versions of Heatpunk You can manage your company details and subsc...
Can I model the Home Energy Scotland Grant funding in Heatpunk?
Yes, you can. The Financial Task features an updated option for additional grants that fully supp...
Where can I find the solar and battery details in Easy PV?
If you're modelling solar and batteries in the Consumption task and also modelling the project in...
Error: Couldn't get heat pump capacity: ODT out of range
This error will usually occur when you have set up a custom heat pump with some missing values. ...
Are cascaded heat pumps available in Heatpunk?
Yes, you can simply drag multiple heat pumps - as many as you need - into the floor plan to creat...
Why is the Outdoor Low Temperature (ODL) not changing after I've amended it?
Changing the Outdoor Design Temperature (ODT) does not affect the Outdoor Low Temperature (ODL) u...
How do I change the Outdoor Design Temperature (ODT) for my project?
To change the ODT, follow these steps: Note this will not affect the Outdoor Low Temperature (OD...
Can I add in different brands of heat pump?
You can add in different heat pumps if you have a Heatpunk Pro license. For information on how to...
Emitters
Emitters are added to a project in the Plans task. Here you can model existing emitters and any n...
How do you select underfloor heating?
While on the Plan task, from the Emitters sidebar, click the 🡥 icon and then select Add Underfloo...
How are radiator outputs calculated?
Heatpunk calculates actual radiator outputs with the below formula. This allows us to easily cons...
Why does my total heat loss not equal the sum total of the room heat loss?
If you are using one of the BS EN 12831-1:2017 methods, the ventilation losses for a building are...
How do I model a space that goes from the ground floor to the ceiling of the next level?
To model a tall room which goes from the floor on the ground level to the ceiling of the level ab...
Do I need to model unheated spaces?
In general, you do not need to model unheated spaces. All rooms included will be added to the tot...
What do I do if only a section of the wall is a party wall?
If only a section of the wall is a party wall, for instance, if there is a garage behind half the...
How do I specify a party wall?
Click on the wall you want to specify and use the drop down menu to select whether the other side...
How do I add dormers?
Dormers can be added to any vaulted ceilings. To add a dormer simply drag and drop the Gable Dor...
Can I model vaulted ceilings?
Vaulted ceilings can be added by segmenting the roof into as many different slopes as are require...
Can I change ventilation rates for rooms?
Yes, this is done by clicking on the room and changing the Room Type to a Custom Room. You can th...
How do I change the ceiling height of a room?
To change the ceiling height across the whole floor, click the three dots next to the relevant fl...