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Pro: DNO Application via Connect Direct

Reports, document storage and emails

This guide applies to the UK Pro version of Heatpunk. Heatpunk Pro’s DNO application feature all...

Updated 1 day ago by Daisy

Hot Water Storage

Heat pump task and system performance

Heatpunk helps you specify a hot water storage solution that's compatible with selected heat pump...

Updated 1 day ago by Daisy

Creating Rooms

Plans task

Rooms can be dragged and dropped onto your floorplan from the menu of the left.  Adjusting sha...

Updated 1 day ago by Daisy

Pro: Importing floor plans

Plans task

A step by step guide to the importing plans feature in Heatpunk.  This feature is only availab...

Updated 1 day ago by Matt Agnes

Starting your first project

Getting started

Create a new project From the Heatpunk homepage, click New Project to create a new project. Set ...

Updated 1 day ago by Matt Agnes

Performance task

Heat pump task and system performance

The Performance Task in Heatpunk was updated on 17 March 2025 to be compliant with the new versio...

Updated 1 day ago by Daisy

Sound Check (UK)

Heat pump task and system performance

This guide applies to the heatpunk.co.uk version of Heatpunk. The information provided here does ...

Updated 1 day ago by Daisy

Pro: Survey task and installation record

Reports, document storage and emails

The survey task allows the surveyor to enter all information required to plan out the installatio...

Updated 2 days ago by Matt Agnes

Heat Pump Load

Heat pump task and system performance

In the Heat Pump task you can see the results of the heat loss calculation as well as information...

Updated 2 days ago by Daisy

Design Options

Heat pump task and system performance

You can add multiple design options to your project allowing you to review a range of solutions. ...

Setting Up Shrunk Punk

Shrunk Punk

Shrunk Punk is an instant heat loss calculator and lead generation tool that can be embedded in y...

Updated 3 days ago by Matt Agnes

How do I factor in intermittent heating?

FAQs Heat pump task

Heatpunk assumes continuous heating when determining the ODT and sizing the heat pump. If the pr...

Updated 4 days ago by Daisy

Why is the Outdoor Low Temperature (ODL) not changing after I've amended it?

FAQs Heat pump task

Changing the Outdoor Design Temperature (ODT) does not affect the Outdoor Low Temperature (ODL) u...

Updated 4 days ago by Daisy

How do I change the Outdoor Design Temperature (ODT) for my project?

FAQs Heat pump task

To change the ODT, follow these steps: Note this will not affect the Outdoor Low Temperature (OD...

Updated 4 days ago by Daisy

How is the Outdoor Design Temperature (ODT) set?

FAQs Heat pump task

The Outdoor Design Temperature (ODT) for your project will be automatically set using the 99th pe...

Updated 4 days ago by Daisy

How do I add hot water storage?

FAQs Heat pump task

How water storage can be added within the Heat Pump task. Simply scroll to the Hot Water Storage ...

Updated 4 days ago by Daisy

Are cascaded heat pumps available in Heatpunk?

FAQs Heat pump task

Unfortunately, support for cascaded systems is not available in Heatpunk. Please contact our supp...

Updated 4 days ago by Daisy

Can I add in different brands of heat pump?

FAQs Heat pump task

You can add in different heat pumps if you have a Heatpunk Pro license. For information on how to...

How do you select underfloor heating?

FAQs Heat pump task

Underfloor heating can only be implemented in the Heat Pump design stage. To do this, select Add...

Updated 4 days ago by Daisy

Changes to outdoor design temperatures (ODT)

New in Heatpunk New in March 2025

We are updating our default outdoor design temperatures (ODT) in Heatpunk and will now use the 99...

Updated 4 days ago by Matt Agnes