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Creating Rooms

Plans task

Rooms can be dragged and dropped onto your floorplan from the menu of the left.  Adjusting sha...

Updated 6 days ago by Daisy

Error: Couldn't get heat pump capacity: ODT out of range

FAQs Performance Task

This error will usually occur when you have set up a custom heat pump with some missing values. ...

Updated 1 week ago by Saira Noor

Performance task

Heat pump task and system performance

The Performance Task in Heatpunk was updated on 17 March 2025 to be compliant with the new versio...

Updated 1 week ago by Daisy

Hot Water Storage

Heat pump task and system performance

Heatpunk helps you specify a hot water storage solution that's compatible with selected heat pump...

Updated 1 week ago by Daisy

Sound Check (UK)

Heat pump task and system performance

This guide applies to the heatpunk.co.uk version of Heatpunk. The information provided here does ...

Updated 1 week ago by Daisy

Design Options

Heat pump task and system performance

You can add multiple design options to your project allowing you to review a range of solutions. ...

Heat Pump Load

Heat pump task and system performance

In the Heat Pump task you can see the results of the heat loss calculation as well as information...

Updated 1 week ago by Daisy

Pro: Create and manage your own components

Heat pump task and system performance

In this guide, we will detail how to upload custom components on Heatpunk.  For most components ...

Updated 1 week ago by Daisy

Getting started with Heatpunk Pro

Getting started with Pro

Our pro tier unlocks team collaboration and access to features that can save you time and impress...

Updated 1 week ago by Daisy

Can I add in different brands of heat pump?

FAQs Heat pump task

You can add in different heat pumps if you have a Heatpunk Pro license. For information on how to...

Updated 1 week ago by Daisy

Pro: Share projects and components

Getting started with Pro

This guide applies to the pro versions of Heatpunk With Heatpunk pro you're able to collaborate ...

Updated 1 week ago by Daisy

Pro: E-signing

Reports, document storage and emails

This guide applies to pro versions of Heatpunk The e-signing functionality makes it quick and ea...

Updated 1 week ago by Daisy

Pro: DNO Application via Connect Direct

Reports, document storage and emails

This guide applies to the UK Pro version of Heatpunk. Heatpunk Pro’s DNO application feature all...

Updated 2 weeks ago by Matt Agnes

Pro: Survey task and installation record

Reports, document storage and emails

The survey task allows the surveyor to enter all information required to plan out the installatio...

Updated 2 weeks ago by Matt Agnes

Pro: Sending emails from Heatpunk

Reports, document storage and emails

This guide applies to the pro versions of Heatpunk With pro, you have the option to send emails ...

Updated 2 weeks ago by Daisy

Pro: Document Management

Reports, document storage and emails

This guide applies to the pro versions of Heatpunk Pro enables you to upload and store documents...

Updated 2 weeks ago by Daisy

Pro: Company details and subscription settings

Getting started with Pro

This guide applies to the pro versions of Heatpunk You can manage your company details and subsc...

Updated 2 weeks ago by Daisy

Pro: Email Credentials

Getting started with Pro

This guide applies to the pro versions of Heatpunk.  With Heatpunk pro you can send emails to yo...

Updated 2 weeks ago by Daisy

Pro: Customer proposal customisation

Getting started with Pro

This guide applies to the pro versions of Heatpunk With Heatpunk Pro, you are able to customise ...

Updated 2 weeks ago by Daisy

Pro: Team Management

Getting started with Pro

This guide applies to pro versions of Heatpunk Team management allows you to have control over w...

Updated 2 weeks ago by Daisy