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Floors and Ceilings
You can add different floors and move between them using the expanded view in the bottom right. ...
Can I do vaulted ceilings?
Vaulted ceilings can be added by segmenting the roof into as many different slopes as are require...
How is the outdoor design temperature (ODT) set and can I change it?
The outdoor design temperature (ODT) for your project will be automatically set using the 99th pe...
How do I add hot water storage?
How water storage can be added within the Heat Pump task. Simply scroll to the Hot Water Storage ...
How do you select underfloor heating?
Underfloor heating can only be implemented in the Heat Pump design stage. To do this, select Add...
Are Midsummer trade discounts reflected within Heatpunk?
Heatpunk and Midsummer accounts can be linked for accurate pricing. When logged into your Heatpu...
Can I pay Heatpunk to design a project for me?
No, this is not a service we offer at Heatpunk, but if you’re struggling to use the software, you...
Is there training available?
Absolutely! We run free, online training sessions weekly, covering Heatpunk, Heatpunk Pro, Shrunk...
Are cascaded heat pumps available in Heatpunk?
Unfortunately, cascaded systems are not currently available in Heatpunk.
Are there different versions of Heatpunk?
Yes there are a few options with Heatpunk. These are Standard, Pro and Enterprise. Standard - F...
I have an idea for a future update
Great! We're always keen to hear from our users. Heatpunk has been developed by heat experts for ...
I need specific features tailored to the needs of my business
Following a consultation process, our Enterprise solution allows custom versions of Heatpunk to...
What are some example Enterprise features?
White-labelled software with custom branding Bespoke handover reports Customer-focused design...
How much is an Enterprise license?
As a bespoke purpose-built software solution, pricing differs depending on the complexity of th...
Can I upgrade to Pro? How much is the upgraded version?
Heatpunk Pro is available at £35/month/user and you can upgrade or cancel at any time. For more i...
How can I share projects with others?
Sharing projects is available with a Heatpunk Pro license. To share a project, go to the project ...
Can I add in different brands of heat pump?
You can add in different heat pumps if you have a Heatpunk Pro license. For information on how to...
Do I need to model unheated spaces?
In general, you do not need to model unheated spaces. All rooms included will be added to the tot...
What do I do if only a section of the wall is a parting wall?
If only a section of the wall is a parting wall, for instance, if there is a garage behind half t...
How do I specify a parting wall?
Click on the wall you want to specify and use the drop down menu to select whether the other side...