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Floors and Ceilings

Videos and guides Plans

You can add different floors and move between them using the expanded view in the bottom right.  ...

Updated 6 days ago by Daisy Kernick

Can I do vaulted ceilings?

FAQs Plans task

Vaulted ceilings can be added by segmenting the roof into as many different slopes as are require...

Updated 6 days ago by Daisy Kernick

How is the outdoor design temperature (ODT) set and can I change it?

FAQs Heat pump task

The outdoor design temperature (ODT) for your project will be automatically set using the 99th pe...

Updated 1 week ago by Daisy Kernick

How do I add hot water storage?

FAQs Heat pump task

How water storage can be added within the Heat Pump task. Simply scroll to the Hot Water Storage ...

Updated 1 week ago by Daisy Kernick

How do you select underfloor heating?

FAQs Heat pump task

Underfloor heating can only be implemented in the Heat Pump design stage. To do this, select Add...

Updated 1 week ago by Daisy Kernick

Are Midsummer trade discounts reflected within Heatpunk?

FAQs General

Heatpunk and Midsummer accounts can be linked for accurate pricing. When logged into your Heatpu...

Updated 1 week ago by Daisy Kernick

Can I pay Heatpunk to design a project for me?

FAQs General

No, this is not a service we offer at Heatpunk, but if you’re struggling to use the software, you...

Updated 1 week ago by Daisy Kernick

Is there training available?

FAQs General

Absolutely! We run free, online training sessions weekly, covering Heatpunk, Heatpunk Pro, Shrunk...

Updated 1 week ago by Daisy Kernick

Are cascaded heat pumps available in Heatpunk?

FAQs Heat pump task

Unfortunately, cascaded systems are not currently available in Heatpunk. 

Updated 1 week ago by Harry Doyle

Are there different versions of Heatpunk?

FAQs Pro and Enterprise

Yes there are a few options with Heatpunk. These are Standard, Pro and Enterprise.  Standard - F...

Updated 1 week ago by Harry Doyle

I have an idea for a future update

FAQs General

Great! We're always keen to hear from our users. Heatpunk has been developed by heat experts for ...

Updated 1 week ago by Harry Doyle

I need specific features tailored to the needs of my business

FAQs Pro and Enterprise

Following a consultation process, our Enterprise solution allows custom versions of Heatpunk to...

Updated 1 week ago by Harry Doyle

What are some example Enterprise features?

FAQs Pro and Enterprise

White-labelled software with custom branding Bespoke handover reports Customer-focused design...

Updated 1 week ago by Harry Doyle

How much is an Enterprise license?

FAQs Pro and Enterprise

As a bespoke purpose-built software solution, pricing differs depending on the complexity of th...

Updated 1 week ago by Harry Doyle

Can I upgrade to Pro? How much is the upgraded version?

FAQs Pro and Enterprise

Heatpunk Pro is available at £35/month/user and you can upgrade or cancel at any time. For more i...

Updated 1 week ago by Harry Doyle

How can I share projects with others?

FAQs General

Sharing projects is available with a Heatpunk Pro license. To share a project, go to the project ...

Updated 1 week ago by Harry Doyle

Can I add in different brands of heat pump?

FAQs Heat pump task

You can add in different heat pumps if you have a Heatpunk Pro license. For information on how to...

Updated 1 week ago by Harry Doyle

Do I need to model unheated spaces?

FAQs Plans task

In general, you do not need to model unheated spaces. All rooms included will be added to the tot...

Updated 1 week ago by Harry Doyle

What do I do if only a section of the wall is a parting wall?

FAQs Plans task

If only a section of the wall is a parting wall, for instance, if there is a garage behind half t...

Updated 1 week ago by Daisy Kernick

How do I specify a parting wall?

FAQs Plans task

Click on the wall you want to specify and use the drop down menu to select whether the other side...

Updated 1 week ago by Harry Doyle