Recently Updated Pages
Error: Couldn't get heat pump capacity: ODT out of range
This error will usually occur when you have set up a custom heat pump with some missing values. ...
Pro: E-signing
This guide applies to pro versions of Heatpunk The e-signing functionality makes it quick and ea...
Pro: DNO Application via Connect Direct
This guide applies to the UK Pro version of Heatpunk. Heatpunk Pro’s DNO application feature all...
Pro: Document Management
This guide applies to the pro versions of Heatpunk Pro enables you to upload and store documents...
Pro: Email Credentials
This guide applies to the pro versions of Heatpunk. With Heatpunk pro you can send emails to yo...
How do I model a space that goes from the ground floor to the ceiling of the next level?
To model a tall room which goes from the floor on the ground level to the ceiling of the level ab...
Overview
Brought to you by the Midsummer development team, Heatpunk represents our vision of accessible he...
Why is the SCOP showing as NaN in the proposal?
This happens when you use a custom heat pump but don't fill in the full SCOP data. Search the MCS...
How do I cancel my Pro subscription?
You can cancel your subscription at any point by logging into Heatpunk and navigating to Pro Acco...
Can I get a free trial of Pro?
If you are interested in a free trial please get in touch at help@heatpunk.co.uk. Please do also ...
My bank is not showing up when trying to upgrade to Pro, what should I do?
If you can't find your bank when you enter it's name, try just typing a few letters of the bank n...
Is there an app for the surveys task?
The survey task can be completed from any device with a mobile connection, including mobile phone...
What happens to all my cloud stored documents if I cancel my Pro Subscription?
As per data retention regulations, we will hold your documents according to our data retention po...
How is the Outdoor Design Temperature (ODT) set?
The Outdoor Design Temperature (ODT) for your project will be automatically set using the 99th pe...
How do I do a hard refresh of my browser?
Sometimes your browser may store old versions of the Heatpunk code and this can cause issues. A h...
I have an idea for a future update
Great! We're always keen to hear from our users. Heatpunk has been developed by heat experts for ...
Are Midsummer trade discounts reflected within Heatpunk?
Heatpunk and Midsummer accounts can be linked for accurate pricing. Unless a trade link is estab...
Setting Up Shrunk Punk
Shrunk Punk is an instant heat loss calculator and lead generation tool that can be embedded in y...
How do I factor in intermittent heating?
Heatpunk assumes continuous heating when determining the ODT and sizing the heat pump. If the pr...
Why is the Outdoor Low Temperature (ODL) not changing after I've amended it?
Changing the Outdoor Design Temperature (ODT) does not affect the Outdoor Low Temperature (ODL) u...