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How do I delete a room?

FAQs Plans task

First click on the room you wish to delete, the click the dust bin icon. A popup will appear aski...

Updated 3 months ago by Harry Doyle

How do I delete an entire floor?

FAQs Plans task

In the levels diagram on the right hand side of your screen find the floor you’d like to delete a...

Updated 3 months ago by Harry Doyle

Why can't I advance from the plans section?

FAQs Plans task

Advancing from the plans section can only be done once all the room types have been defined. To d...

Updated 3 months ago by Harry Doyle

Can I pay Heatpunk to design a project for me?

FAQs General

No, this is not a service we offer at Heatpunk, but if you’re struggling to use the software, you...

Updated 3 months ago by Harry Doyle

Are there different versions of Heatpunk?

FAQs General

Yes there are a few options with Heatpunk. These are Standard, Pro and Enterprise.  Standard - F...

Updated 3 months ago by Harry Doyle

I have an idea for a future update

FAQs General

Great! We're always keen to hear from our users. Heatpunk has been developed by heat experts for ...

Updated 3 months ago by Harry Doyle

I need specific features tailored to the needs of my business

FAQs General

Following a consultation process, our Enterprise solution allows custom versions of Heatpunk to...

Updated 3 months ago by Harry Doyle

Are Midsummer trade discounts reflected within Heatpunk?

FAQs General

Heatpunk and Midsummer accounts can be linked for accurate pricing. When logged into your Heatpun...

Updated 3 months ago by Harry Doyle

Does Heatpunk integrate with Midsummer?

FAQs General

Though existing as a separate entity, Heatpunk designs can be transferred to Midsummer Wholesale ...

Updated 3 months ago by Harry Doyle

What are some example Enterprise features?

FAQs General

White-labelled software with custom branding Bespoke handover reports Customer-focused design...

Updated 3 months ago by Harry Doyle

How much is an Enterprise license?

FAQs General

As a bespoke purpose-built software solution, pricing differs depending on the complexity of th...

Updated 3 months ago by Harry Doyle

Are there any shortkeys?

FAQs General

In the materials selection window, N and B keys move you to the next page and back a page respect...

Updated 3 months ago by Harry Doyle

How do I link my Heatpunk account to my Midsummer Trade account?

FAQs General

Head to the My Account menu on Heatpunk, navigate to Preferences, Connect to Midsummer and log in...

Updated 3 months ago by Harry Doyle

Can I upgrade to Pro? How much is the upgraded version?

FAQs General

Heatpunk Pro is available at £35/month/user and you can upgrade or cancel at any time. For more i...

Updated 3 months ago by Harry Doyle

How can I share projects with others?

FAQs General

Sharing projects is available with a Heatpunk Pro license. To share a project, go to the project ...

Updated 3 months ago by Harry Doyle

Can I add in different brands of heat pump?

FAQs General

You can add in different heat pumps if you have a Heatpunk Pro license. For information on how to...

Updated 3 months ago by Harry Doyle

Are cascaded heat pumps available in Heatpunk?

FAQs Heat pump task

Unfortunately, cascaded systems are not currently available in Heatpunk. 

Updated 3 months ago by Harry Doyle

How do you select underfloor heating?

FAQs Heat pump task

Underfloor heating can only be implemented in the Heat Pump design stage. To do this, select Add ...

Updated 3 months ago by Harry Doyle

The project has no roof glazing but I can't skip that material selection

FAQs My material library

Heat Punk requires you to select a type of roof glazing (even if you do not require it in the des...

Updated 3 months ago by Harry Doyle

I can't find the material I need, what can I do?

FAQs My material library

There are two options here:  If you know the building fabric composition but not the U-value...

Updated 3 months ago by Harry Doyle