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Can I model vaulted ceilings?

FAQs Plan task: creating a surveyed floor plan

Vaulted ceilings can be added by segmenting the roof into as many different slopes as are require...

Updated 2 weeks ago by Matt Agnes

Do I need to model unheated spaces?

FAQs Plan task: creating a surveyed floor plan

In general, you do not need to model unheated spaces. All rooms included will be added to the tot...

Updated 3 weeks ago by Daisy

How do I specify a party wall?

FAQs Plan task: creating a surveyed floor plan

Click on the wall you want to specify and use the drop down menu to select whether the other side...

Updated 3 weeks ago by Rhys Gwynn

Connecting to Midsummer

Getting started

Connecting your Heatpunk account to your Midsummer Wholesale account will allow Heatpunk to set i...

Updated 3 weeks ago by Daisy

Why does my total heat loss not equal the sum total of the room heat loss?

FAQs Plan task: system designs

If you are using one of the BS EN 12831-1:2017 methods, the ventilation losses for a building are...

Updated 3 weeks ago by Daisy

Getting started

Developer Guidelines

Our API for Heatpunk is open, and we welcome developers working on new integrations for CRMs, job...

Updated 3 weeks ago by Saira Noor

Leads: Fetch, create, update & delete

Developer Guidelines API endpoints

This guide covers the API endpoints that handle leads. Jump to section: POST /leads/fetch PO...

Updated 3 weeks ago by Saira Noor

Projects: Forms & files

Developer Guidelines API endpoints

Within Heatpunk, users complete forms and generate PDF reports. In your application you may want ...

Updated 3 weeks ago by Saira Noor

Pro: Survey Task and Installation record

Reports, document storage and emails

The survey task allows the surveyor to enter all information required to plan out the installatio...

Updated 1 month ago by Rhys Gwynn

Pro: Sending Emails From Heatpunk

Reports, document storage and emails

This guide applies to the pro versions of Heatpunk With pro, you have the option to send emails ...

Updated 1 month ago by Rhys Gwynn

Emitters

Plans task

Emitters are added to a project in the Plan task. Here you can model existing emitters and any ne...

Updated 1 month ago by Daisy

How are radiator outputs calculated?

FAQs Plan task: system designs

Heatpunk calculates actual radiator outputs with the below formula. This allows us to easily cons...

Updated 1 month ago by Daisy

Sound Check (UK)

Plans task

The information provided here does not apply to heatpunk.ie. The sound check is part of the plan...

Updated 1 month ago by Daisy

Overview

Getting started

Brought to you by the Midsummer development team, Heatpunk represents our vision of accessible he...

Updated 1 month ago by Daisy

How is the Outdoor Design Temperature (ODT) set?

FAQs Plan task: system designs

The Outdoor Design Temperature (ODT) for your project will be automatically set using the 99th pe...

Updated 1 month ago by Daisy

Why is the Outdoor Low Temperature (ODL) not changing after I've amended it?

FAQs Plan task: system designs

Changing the Outdoor Design Temperature (ODT) does not affect the Outdoor Low Temperature (ODL) u...

Updated 1 month ago by Daisy

How do I change the Outdoor Design Temperature (ODT) for my project?

FAQs Plan task: system designs

To change the ODT, follow these steps: Note this will not affect the Outdoor Low Temperature (OD...

Updated 1 month ago by Daisy

Can I add in different brands of heat pump?

FAQs Plan task: system designs

You can add in different heat pumps if you have a Heatpunk Pro license. For information on how to...

Updated 1 month ago by Daisy

How do you select underfloor heating?

FAQs Plan task: system designs

While on the plan task, from the Emitters sidebar, click the 🡥 icon and then select Add Underfloo...

Updated 1 month ago by Daisy

Surveyed Plan and Design Options

Plans task

When you first create a project, you will create a plan of the property as surveyed. This is call...

Updated 1 month ago by Daisy