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Can I model vaulted ceilings?

FAQs Plans task: creating a surveyed floor plan

Vaulted ceilings can be added by segmenting the roof into as many different slopes as are require...

Updated 3 weeks ago by Emma

Can I change ventilation rates for rooms?

FAQs Plans task: creating a surveyed floor plan

Yes, this is done by clicking on the room and changing the Room Type to a Custom Room. You can th...

Updated 3 weeks ago by Emma

How do I change the ceiling height of a room?

FAQs Plans task: creating a surveyed floor plan

To change the ceiling height across the whole floor, click the three dots next to the relevant fl...

Updated 3 weeks ago by Emma

How can I create L-shaped rooms easily?

FAQs Plans task: creating a surveyed floor plan

Moving the blue dots located on each wall will create new vertices. By dragging one of the blue d...

Updated 3 weeks ago by Emma

The project has no roof glazing but I can't skip that material selection

FAQs My material library

HeatPunk requires you to select a type of roof glazing (even if you do not require it in the desi...

Updated 3 weeks ago by Emma

I can't find the material I need, what can I do?

FAQs My material library

There are two options here:  If you know the building fabric composition but not the U-value...

Updated 3 weeks ago by Emma

How do I cancel my Pro subscription?

FAQs Pro and Enterprise

You can cancel your subscription at any point by logging into Heatpunk and navigating to Pro Acco...

Updated 3 weeks ago by Emma

My bank is not showing up when trying to upgrade to Pro, what should I do?

FAQs Pro and Enterprise

If you can't find your bank when you enter its name, try just typing a few letters of the bank na...

Updated 3 weeks ago by Emma

Is there an app for the Surveys task?

FAQs Pro and Enterprise

The survey task can be completed from any device with a mobile connection, including mobile phone...

Updated 3 weeks ago by Emma

What happens to all my cloud-stored documents if I cancel my Pro subscription?

FAQs Pro and Enterprise

As per data retention regulations, we will hold your documents according to our data retention po...

Updated 3 weeks ago by Emma

Are there different versions of Heatpunk?

FAQs Pro and Enterprise

Yes, there are a few options with Heatpunk. These are Standard, Pro and Enterprise. You can find ...

Updated 3 weeks ago by Emma

Can I upgrade to Pro? How much is the upgraded version?

FAQs Pro and Enterprise

Heatpunk Pro is available at £35 per month per user (plus VAT) and you can upgrade or cancel your...

Updated 3 weeks ago by Emma

How can I share projects with others?

FAQs General

Sharing projects is available with a Heatpunk Pro license. To share a project, go to the project ...

Updated 3 weeks ago by Emma

Projects: Get project data

Developer guidelines API endpoints

Heatpunk generates a full bill of materials for a project, and for our UK and Ireland sites you c...

Updated 3 weeks ago by Emma

Leads: Fetch, create, update & delete

Developer guidelines API endpoints

This guide covers the API endpoints that handle leads. Jump to section: POST /leads/fetch PO...

Updated 3 weeks ago by Emma

Projects: Forms & files

Developer guidelines API endpoints

Within Heatpunk, users complete forms and generate PDF reports. In your application you may want ...

Updated 3 weeks ago by Emma

Projects: Create, list & update

Developer guidelines API endpoints

This guide walks you through creating, updating and archiving projects using our Open API. Jump ...

Updated 3 weeks ago by Emma

Getting started

Developer guidelines

Our API for Heatpunk is open, and we welcome developers working on new integrations for CRMs, job...

Updated 3 weeks ago by Emma

Getting started with Heatpunk Pro

Getting started with Pro

Our Pro tier unlocks team collaboration and access to features that can save you time and impress...

Updated 3 weeks ago by Emma

How does Shrunk Punk calculate the heat loss for a property?

FAQs Pro and Enterprise

Shrunk Punk uses the information from a property’s EPC (or details you enter manually) to build a...

Updated 3 weeks ago by Matt Agnes