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How do I model a space that goes from the ground floor to the ceiling of the next level?

FAQs Plans task

To model a tall room which goes from the floor on the ground level to the ceiling of the level ab...

Updated 4 days ago by Daisy

How do I model rooms with open doorways?

FAQs Plans task

For open plan spaces where rooms do not have doors separating them, you will need to model it all...

Updated 4 days ago by Daisy

Do I need to add stairs?

FAQs Plans task

The nature of the calculations carried out by Heatpunk mean that you do not need to account for s...

Updated 4 days ago by Daisy

Do I need to model unheated spaces?

FAQs Plans task

In general, you do not need to model unheated spaces. All rooms included will be added to the tot...

Updated 4 days ago by Daisy

Error: Couldn't get heat pump capacity: ODT out of range

FAQs General

The performance task uses an ODL (outdoor low temp) which is lower than the standard project ODT ...

Updated 4 days ago by Saira Noor

How do I do a hard refresh of my browser?

FAQs General

Sometimes your browser may store old versions of the Heatpunk code and this can cause issues. A h...

Updated 4 days ago by Matt Agnes

I have an idea for a future update

FAQs General

Great! We're always keen to hear from our users. Heatpunk has been developed by heat experts for ...

How can I share projects with others?

FAQs General

Sharing projects is available with a Heatpunk Pro license. To share a project, go to the project ...

Can I pay Heatpunk to design a project for me?

FAQs General

No, this is not a service we offer at Heatpunk, but if you’re struggling to use the software, you...

Updated 4 days ago by Daisy

Are Midsummer trade discounts reflected within Heatpunk?

FAQs General

Heatpunk and Midsummer accounts can be linked for accurate pricing. When logged into your Heatpu...

Updated 4 days ago by Daisy

Is there training available?

FAQs General

Absolutely! We run free, online training sessions weekly, covering Heatpunk, Heatpunk Pro, Shrunk...

Updated 4 days ago by Daisy

Vaulted Ceilings and Dormers

Plans task

Please see the video below to learn how to add vaulted ceilings and dormers.

Updated 5 days ago by Daisy

Walls, Windows, Doors and Radiators

Plans task

To add windows, doors and radiators, drag and drop the relevant icon from the left hand menu.  ...

Editing Room Properties

Plans task

Once you have created a floor plan you can change the properties of each room by clicking on it. ...

Updated 5 days ago by Daisy

What do I do if only a section of the wall is a parting wall?

FAQs Plans task

If only a section of the wall is a parting wall, for instance, if there is a garage behind half t...

Updated 5 days ago by Daisy

How do I change the ceiling height of a room?

FAQs Plans task

To change the ceiling height across the whole floor, click the three dots next to the relevant fl...

Managing Your Material Library

Plans task

Materials are used in all your Heatpunk projects. They define the properties of walls, windows, d...

Overview

Getting started

Brought to you by the Midsummer development team, Heatpunk represents our vision of accessible he...

Updated 5 days ago by Daisy

Connecting to Midsummer

Getting started

Connecting your Heatpunk account to your Midsummer Wholesale account will allow Heatpunk to set i...

Floors and Ceilings

Plans task

You can add different floors and move between them using the expanded view in the bottom right.  ...

Updated 5 days ago by Daisy