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Changes to outdoor design temperatures (ODT)

News and updates New in March 2025

We are updating our default outdoor design temperatures (ODT) in Heatpunk and will now use the 99...

Updated 3 months ago by Matt Agnes

Where can I find the solar and battery details in Easy PV?

FAQs Performance and Consumption Task

If you're modelling solar and batteries in the Consumption task and also modelling the project in...

Updated 3 months ago by Daisy

Pro: Company Details and Subscription Settings

Getting started with Pro

This guide applies to the pro versions of Heatpunk You can manage your company details and subsc...

Updated 3 months ago by Daisy

Pro: Email Credentials

Getting started with Pro

This guide applies to the pro versions of Heatpunk.  With Heatpunk pro you can send emails to yo...

Updated 3 months ago by Daisy

Pro: Customer Proposal Customisation

Getting started with Pro

This guide applies to the pro versions of Heatpunk With Heatpunk Pro, you are able to customise ...

Updated 3 months ago by Daisy

Pro: Automatic Pricing

Getting started with Pro

With Heatpunk Pro you can either set pricing based on: The cost of materials plus a markup ...

Updated 3 months ago by Daisy

Pro: Team Management

Getting started with Pro

This guide applies to pro versions of Heatpunk Team management allows you to have control over w...

Updated 3 months ago by Daisy

Embedding Shrunk Punk into your website

Shrunk Punk

Shrunk Punk is a lead generation tool that can be embedded into your website for customers to use...

Updated 4 months ago by Daisy

Performance Task (UK)

Performance and Consumption

The Performance Task in Heatpunk was updated on 17 March 2025 to be compliant with the new versio...

Updated 5 months ago by Daisy

Pro: E-signing

Reports, document storage and emails

This guide applies to pro versions of Heatpunk The e-signing functionality makes it quick and ea...

Updated 8 months ago by Daisy

Pro: DNO Application via Connect Direct

Reports, document storage and emails

This guide applies to the UK Pro version of Heatpunk. Heatpunk Pro’s DNO application feature all...

Updated 8 months ago by Matt Agnes

Pro: Document Management

Reports, document storage and emails

This guide applies to the pro versions of Heatpunk Pro enables you to upload and store documents...

Updated 8 months ago by Daisy

How do I cancel my Pro subscription?

FAQs Pro and Enterprise

You can cancel your subscription at any point by logging into Heatpunk and navigating to Pro Acco...

Updated 8 months ago by Daisy

Can I get a free trial of Pro?

FAQs Pro and Enterprise

If you are interested in a free trial please get in touch at help@heatpunk.co.uk. Please do also ...

Updated 8 months ago by Daisy

My bank is not showing up when trying to upgrade to Pro, what should I do?

FAQs Pro and Enterprise

If you can't find your bank when you enter it's name, try just typing a few letters of the bank n...

Updated 8 months ago by Daisy

Is there an app for the surveys task?

FAQs Pro and Enterprise

The survey task can be completed from any device with a mobile connection, including mobile phone...

Updated 8 months ago by Daisy

What happens to all my cloud stored documents if I cancel my Pro Subscription?

FAQs Pro and Enterprise

As per data retention regulations, we will hold your documents according to our data retention po...

Updated 8 months ago by Daisy

How do I do a hard refresh of my browser?

FAQs General

Sometimes your browser may store old versions of the Heatpunk code and this can cause issues. A h...

Updated 8 months ago by Daisy

I have an idea for a future update

FAQs General

Great! We're always keen to hear from our users. Heatpunk has been developed by heat experts for ...

Updated 8 months ago by Daisy

Are Midsummer trade discounts reflected within Heatpunk?

FAQs General

Heatpunk and Midsummer accounts can be linked for accurate pricing. Unless a trade link is estab...

Updated 8 months ago by Daisy