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How do you select underfloor heating?

FAQs Heat pump task

Underfloor heating can only be implemented in the Heat Pump design stage. To do this, select Add...

Updated 2 months ago by Daisy

Changes to outdoor design temperatures (ODT)

New in Heatpunk New in March 2025

We are updating our default outdoor design temperatures (ODT) in Heatpunk and will now use the 99...

Updated 2 months ago by Matt Agnes

How do I model rooms with open doorways?

FAQs Plans task

For open plan spaces where rooms do not have doors separating them, you will need to model it all...

Updated 2 months ago by Daisy

Do I need to add stairs?

FAQs Plans task

The nature of the calculations carried out by Heatpunk mean that you do not need to account for s...

Updated 2 months ago by Daisy

Do I need to model unheated spaces?

FAQs Plans task

In general, you do not need to model unheated spaces. All rooms included will be added to the tot...

Updated 2 months ago by Daisy

How can I share projects with others?

FAQs General

Sharing projects is available with a Heatpunk Pro license. To share a project, go to the project ...

Can I pay Heatpunk to design a project for me?

FAQs General

No, this is not a service we offer at Heatpunk, but if you’re struggling to use the software, you...

Updated 2 months ago by Daisy

Is there training available?

FAQs General

Absolutely! We run free, online training sessions weekly, covering Heatpunk, Heatpunk Pro, Shrunk...

Updated 2 months ago by Daisy

Connecting to Midsummer

Getting started

Connecting your Heatpunk account to your Midsummer Wholesale account will allow Heatpunk to set i...

I need specific features tailored to the needs of my business

FAQs Pro and Enterprise

Following a consultation process, our Enterprise solution allows custom versions of Heatpunk to...

What are some example Enterprise features?

FAQs Pro and Enterprise

White-labelled software with custom branding Bespoke handover reports Customer-focused design...

How much is an Enterprise license?

FAQs Pro and Enterprise

As a bespoke purpose-built software solution, pricing differs depending on the complexity of th...

How are radiator outputs calculated?

FAQs Heat pump task

Heatpunk calculates actual radiator outputs with the below formula. This allows us to easily cons...

Updated 2 months ago by Daisy

Can I upgrade to Pro? How much is the upgraded version?

FAQs Pro and Enterprise

Heatpunk Pro is available at £35/month/user and you can upgrade or cancel at any time. For more i...

The project has no roof glazing but I can't skip that material selection

FAQs My material library

Heat Punk requires you to select a type of roof glazing (even if you do not require it in the des...

How does Shrunk Punk calculate the heat loss for a property?

Shrunk Punk

Shrunk Punk uses the information from a property’s EPC (or details you enter manually) to build a...

Updated 3 months ago by Matt Agnes

Leads Dashboard

Shrunk Punk

Where to find your leads? Leads that have been submitted through the Shrunk Punk tool can be loc...

Updated 4 months ago by Daisy

Get project details

Developer Guidelines

Easy PV and Heatpunk generate a full bill of materials for a project, and for our UK and Ireland ...

Embedding Shrunk Punk into your website

Shrunk Punk

Shrunk Punk is a lead generation tool that can be embedded into your website for customers to use...

Updated 6 months ago by Daisy

Getting started

Developer Guidelines

Our API for Easy PV and Heatpunk is open, and we welcome developers working on new integrations f...

Updated 7 months ago by Matt Agnes