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I can't find the material I need, what can I do?

FAQs My material library

There are two options here:  If you know the building fabric composition but not the U-value...

How do you select underfloor heating?

FAQs Plan task: system designs

While on the plan task, from the Emitters sidebar, click the 🡥 icon and then select Add Underfloo...

Embedding Shrunk Punk into your website

Shrunk Punk

Shrunk Punk is a lead generation tool that can be embedded into your website for customers to use...

Updated 1 month ago by Saira Noor

Setting Up Shrunk Punk

Shrunk Punk

Shrunk Punk is an instant heat loss calculator and lead generation tool that can be embedded in y...

Updated 1 month ago by Saira Noor

Projects: Get project data

Developer Guidelines API endpoints

Heatpunk generates a full bill of materials for a project, and for our UK and Ireland sites you c...

Updated 2 months ago by Saira Noor

Projects: Create, list & update

Developer Guidelines API endpoints

This guide walks you through creating, updating and archiving projects using our Open API. Jump ...

Updated 2 months ago by Saira Noor

Getting started

Developer Guidelines

Our API for Heatpunk is open, and we welcome developers working on new integrations for CRMs, job...

Updated 2 months ago by Saira Noor

Leads: Fetch, create, update & delete

Developer Guidelines API endpoints

This guide covers the API endpoints that handle leads. Jump to section: POST /leads/fetch PO...

Updated 2 months ago by Saira Noor

Projects: Forms & files

Developer Guidelines API endpoints

Within Heatpunk, users complete forms and generate PDF reports. In your application you may want ...

Updated 2 months ago by Saira Noor

How do I change the Outdoor Design Temperature (ODT) for my project?

FAQs Plan task: system designs

To change the ODT, follow these steps: Note this will not affect the Outdoor Low Temperature (OD...

Error: Couldn't get heat pump capacity: ODT out of range

FAQs Performance and Consumption Task

This error will usually occur when you have set up a custom heat pump with some missing values. ...

Updated 3 months ago by Saira Noor

Pro: Importing Floor Plans

Plans task Creating a Floor Plan

This feature is only available to users with a Heatpunk Pro subscription. Importing floor ...

Changes to outdoor design temperatures (ODT)

News and updates New in March 2025

We are updating our default outdoor design temperatures (ODT) in Heatpunk and will now use the 99...

Updated 5 months ago by Matt Agnes

How do I do a hard refresh of my browser?

FAQs General

Sometimes your browser may store old versions of the Heatpunk code and this can cause issues. A h...

How does Shrunk Punk calculate the heat loss for a property?

Shrunk Punk

Shrunk Punk uses the information from a property’s EPC (or details you enter manually) to build a...

Updated 11 months ago by Matt Agnes

Are there different versions of Heatpunk?

FAQs Pro and Enterprise

Yes there are a few options with Heatpunk. These are Standard, Pro and Enterprise.  Standard - F...