Recently Updated Pages
Floor Plan Update - April 2026
We are excited to announce a major update to Heatpunk. This update changes the way you manage f...
Heatpunk Pro: help your team work more efficiently
Running a renewable heating business today means juggling a lot at once: fast‑moving leads, com...
How do I model void space above a room-in-roof/ loft?
The U-value of the roof materials are usually calculated for the entire roof construction (outer ...
How do I model rooms with open doorways?
For open plan spaces where rooms do not have doors separating them, you will need to model it all...
Do I need to add stairs?
The nature of the calculations carried out by Heatpunk mean that you do not need to account for s...
How do I change my email address?
Navigate to My Account in the top right and My details. Under Email type in your new email add...
Can I get a free trial of Pro?
If you are interested in a free trial please get in touch at help@heatpunk.co.uk. Please do also ...
How do I factor in intermittent heating?
Heatpunk assumes continuous heating when determining the ODT and sizing the heat pump. If the pr...
How is the Outdoor Design Temperature (ODT) set?
The Outdoor Design Temperature (ODT) for your project will be automatically set using the 99th pe...
Can I pay Heatpunk to design a project for me?
No, this is not a service we offer at Heatpunk, but if you’re struggling to use the software, you...
I have an idea for a future update
Great! We're always keen to hear from our users. Heatpunk has been developed by heat experts for ...
I need specific features tailored to the needs of my business
Following a consultation process, our Enterprise solution allows custom versions of Heatpunk to...
Are Midsummer trade discounts reflected within Heatpunk?
Heatpunk and Midsummer accounts can be linked for accurate pricing. Unless a trade link is estab...
What are some example Enterprise features?
White-labelled software with custom branding Bespoke handover reports Customer-focused design...
How much is an Enterprise license?
As a bespoke purpose-built software solution, pricing differs depending on the complexity of th...
Is there training available?
Absolutely! We run free, online training sessions weekly, covering Heatpunk, Heatpunk Pro, Shrunk...
Changes to outdoor design temperatures (ODT)
We are updating our default outdoor design temperatures (ODT) in Heatpunk and will now use the 99...
How do I do a hard refresh of my browser?
Sometimes your browser may store old versions of the Heatpunk code and this can cause issues. AÂ h...