Search Results

Underfloor heating can only be implemented in the Heat Pump design stage. To do this, select Add Heat Emitter and choose Underfloor which will prompt you to input the floor area covered by the underfloor heating elements and their outputs in W/m2.

There are two options here:  If you know the building fabric composition but not the U-value, you can click on the [+] Custom material button and select Build Layers. You can then add each layer of building material from the drop down menu and its associa...

Moving the blue dots located on each wall will create new vertices. By dragging one of the blue dots along the boundary you can effectively split that wall in two segments while keeping it straight. Select the segment you need to extend outwards and click on ...

Click on the wall you want to specify and use the drop down menu to select whether the other side of this wall is a heated or unheated space. By default the drop down will be set to Outside. For more information on this topic see our guide on Walls, Windows, ...

Heat Punk requires you to select a type of roof glazing (even if you do not require it in the design process). Only materials that you use in the design will be displayed in the design report so this won’t be displayed unless you use it.

Vaulted ceilings can be added by segmenting the roof into as many different slopes as are required. This is done by dragging multiple ceiling regions onto the design and fitting them accordingly. You can then set the associated height at the corners of each s...

Dormers can be added to any vaulted ceilings. For how to add vaulted ceilings see Can I do vaulted ceilings? Too add a dormer simply drag and drop the Gable Dormer or Shed Dormer function onto where it is required. The dormer will automatically orientate itse...

You can add in different heat pumps if you have a Heatpunk Pro license. For information on how to do this, see our guide on how to Create and manage your own components.

Yes, this is done by clicking on the room and changing the Room Type to a Custom Room. You can then edit the Air Changes Per Hour to suit your needs. For more information on this topic see our guide on Editting Room Properties.

Absolutely! We run free, online training sessions weekly, covering Heatpunk, Heatpunk Pro, Shrunk Punk and Lead Generation. You can book onto our training sessions here. If you have any questions, you can also contact us at help@heatpunk.co.uk.

Sharing projects is available with a Heatpunk Pro license. To share a project, go to the project and select the share icon. 

Heatpunk Pro is available at £35/month/user and you can upgrade or cancel at any time. For more information on the features of Pro see Are there different versions of Heatpunk?. An enterprise license is available, as a bespoke purpose built software solution,...

Heatpunk calculates actual radiator outputs with the below formula. This allows us to easily consider differences in flow, return and room temperatures. whereP = heat emission from radiator (W, J/s)P50 = heat emission from radiator with temperature differen...

Team management allows you to have control over who is on your Heatpunk Team and the role type they have. The team Owner and any users with the Admin role type can add and remove users as well as change their role type. Add and remove users To add users, y...

With Heatpunk Pro you can either set pricing based on: The cost of materials plus a markup Involves cost of material plus a set percentage Is best for when you use a variety of components Custom lookup tables Involves using specified prices for ...

The document management section can be found at the bottom of the project overview. It allows you to keep track of all the documents you need for a project in one place.  Saving a Heatpunk report to the document manager Let’s use the quote as an example of...

You can access the email management section via the project overview. Here you can keep track of emails that have been sent. Emails highlighted red with a cross have not been sent yet. Editing and sending an email Using the Quotation email as an example,...

The e-signing functionality makes it quick and easy to get important documents signed by your team or customer.   Send a document for e-signing by email Navigate to the report you want to send for signing via the Reports drop-down in the main site navigati...

The survey task allows the surveyor to enter all information required to plan out the installation in one location. Surveyors can answer the questions and add additional comments. They can also upload images and apply image annotations. A PDF report of the sur...

In this guide, we will detail how to upload custom components on Heatpunk.  For most components you will need to add, there is a set of technical information that needs to be entered so that Heatpunk can conduct necessary performance calculations. This inform...