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Clicking on the corner point of any room will display the adjacent dimensions. By clicking on the dimensions themselves you can edit the values by typing in the text box shown. For more help on this topic, see our guide on Creating Rooms.

Underfloor heating can only be implemented in the Heat Pump design stage. To do this, select Add Heat Emitter and choose Underfloor which will prompt you to input the floor area covered by the underfloor heating elements and their outputs in W/m2.

There are two options here:  If you know the building fabric composition but not the U-value, you can click on the [+] Custom material button and select Build Layers. You can then add each layer of building material from the drop down menu and its associa...

Moving the blue dots located on each wall will create new vertices. By dragging one of the blue dots along the boundary you can effectively split that wall in two segments while keeping it straight. Select the segment you need to extend outwards and click on t...

Click on the wall you want to specify and use the drop down menu to select whether the other side of this wall is a heated or unheated space. By default the drop down will be set to Outside. For more information on this topic see our guide on Walls, Windows, ...

Heat Punk requires you to select a type of roof glazing (even if you do not require it in the design process). Only materials that you use in the design will be displayed in the design report so this won’t be displayed unless you use it.

The draggable pink handles are used for adjusting the size and shape of rooms. Initially they are set in the ‘locked’ function which allows you to drag that particular point, altering the size of the room while keeping the shape uniform. This setting can be ch...

Vaulted ceilings can be added by segmenting the roof into as many different slopes as are required. This is done by dragging multiple ceiling regions onto the design and fitting them accordingly. You can then set the associated height at the corners of each se...

Dormers can be added to any vaulted ceilings. For how to add vaulted ceilings see Can I do vaulted ceilings? Too add a dormer simply drag and drop the Gable Dormer or Shed Dormer function onto where it is required. The dormer will automatically orientate itse...

Advancing from the plans section can only be done once all the room types have been defined. To define the room type, click on the room and use the drop down menu to select the appropriate room type.

You can add in different heat pumps if you have a Heatpunk Pro license. For information on how to do this, see our guide on how to Create and manage your own components.

Yes, this is done by clicking on the room and changing the Room Type to a Custom Room. You can then edit the Air Changes Per Hour to suit your needs. For more information on this topic see our guide on Editting Room Properties.

Absolutely! We run free, online training sessions weekly, covering Heatpunk, Heatpunk Pro, Shrunk Punk and Lead Generation. You can book onto our training sessions here.

Sharing projects is available with a Heatpunk Pro license. To share a project, go to the project and select the share icon. 

Heatpunk Pro is available at £35/month/user and you can upgrade or cancel at any time. For more information on the features of Pro see Are there different versions of Heatpunk?. An enterprise license is available, as a bespoke purpose built software solution,...

Head to the My Account menu on Heatpunk, navigate to Preferences, Connect to Midsummer and log in with your Midsummer credentials. This will link your accounts and pull over trade-discounted prices for you to see while designing your projects. For more inform...

In the levels diagram on the right hand side of your screen find the floor you’d like to delete and click on the three dots next to it. This will show you the option to either edit or delete this floor. Note, you can not delete the ground floor. For more in...

In the materials selection window, N and B keys move you to the next page and back a page respectively. 

Heatpunk calculates actual radiator outputs with the below formula. This allows us to easily consider differences in flow, return and room temperatures. where P = heat emission from radiator (W, J/s) P50 = heat emission from radiator with temperature diff...

Team management allows you to have control over who is on your Heatpunk Team and the role type they have. The team Owner and any users with the Admin role type can add and remove users as well as change their role type. Add and remove users To add users, y...